Cathay Pacific has extended complimentary Wi-Fi services to Business class passengers. From November, Cathay Diamond members travelling in all cabin classes will be able to access the service free of charge.
Hong Kong’s flag carrier has provided complimentary Wi-Fi services to First class passengers since 2022. Following successful trials on selected flights, the airline has extended complimentary Wi-Fi to Business class customers on all connected aircraft.
The airline will further extend the service to Cathay Diamond members travelling in all cabins in November.
Over 90% of Cathay Pacific’s fleet is already equipped with Wi-Fi, including all long-haul aircraft. The airline plans to extend connectivity across its entire fleet by mid-2025.
Passengers using Cathay Pacific’s complimentary Wi-Fi service have the same experience as paid Wi-Fi, enabling them to check emails, browse the internet, stream audio, use social media and messaging apps, as well as the ability to access cloud storage services and other professional applications. They can connect with one device at a time and can switch between devices at any time during their flight.
Additionally, passengers in all cabins can enjoy complimentary access to all cathaypacific.com pages and the Cathay Shop during their flights.
Lavinia Lau, Chief Customer and Commercial Officer at Cathay Pacific, said: “We are committed to investing in and further elevating the experience we provide for our customers. With complimentary Wi-Fi now available to customers travelling in First and Business class, and coming soon to our Cathay Diamond members, they can stay connected in the air whether travelling for business or leisure.’’
