Social power
Social media offers a mountain of information on what your passenger wants, says April Waterston
Sun, sea and shopping
Roger Williams explores how retail has become cruising’s, third dimension and a key way to increase ancillary revenues
Pulling power
Explore Catering’s Roger Williams looks at the catering trolley, its critical role in onboard service, this vital piece of kit is evolving …
Banish the booze
As consumers become more health-conscious inflight, non-alcoholic beverages are having their moment, says Jessica Pook
Halal trend
Demand for halal meals is on the up and those caterers ready to meet demand are reaping strong benefits. Nik Loukas reports
Planning ahead
A shift towards the pre-ordering of onboard catering could massively impact waste and boost passenger satisfaction
Iconic opportunities
The use of emoji brand icons is the digital phenomenon of the 21st century. Now Skysupply has an exclusive partnership
Charitable endeavours
In our fast paced competitive industry there is still time for those less fortunate than ourselves. Jo Austin gets charitable
Shaping the future
Action on aviation sustainability is gaining momentum among both airlines and suppliers. Julie Baxter finds out more
Tea Trends
Tea is a hospitality staple but that doesn’t mean one blend suits all. Jessica Pook finds out more
Taste without waste
Qatar Airways last month completed the roll out of its new Economy experience – QUISINE Julie Baxter looks behind the processes
War on waste
delegates at the Sustainability Summit got their heads around some hard-hitting eco facts delivered by experts in the field
Positive partners
Airlines need focused and knowledgeable partners to support their sustainability efforts Julie Baxter and Jo Austin find out more
Sustainability in action
It’s time to act, and time to collaborate. Was the conclusion of the first Onboard Hospitality Sustainability Summit Julie Baxter reports
Green routes
Rail has eco credentials it is only just beginning to fully appreciate. Roger Williams dicovers more
Ocean alert
Cruise companies promote the joy of our oceans as part of their appeal. Jo Austin looks at their onboard initiatives
Making a change
In an increasingly eco-aware world, the aviation sector is struggling to generate good PR. Jo Austin discovers more
Latin roots
From distinctive design to fine wine, LATAM’s new cabin concept is all about bringing the destination onboard says Sasha Wood
Wear it well
Many airlines are refreshing their look, what does it take to design a uniform that both looks and feels good? Jessica Pook finds out
Outside comes in
The new Tahitian Dreamliner is a mirror image of its idyllic island home, writes Sasha Wood
Making America Great
As the North American market becomes increasingly competitive, it’s time to tap into foodie trends, says Julie Baxter
Designing lofty ideals
Virgin Atlantic has reinvented its Business cabin with an innovative new loft space, Julie Baxter got a sneak preview
New wave
Retail buying habits are changing, driven by the ways we pay, communicate and interact – Roger Williams discovers how
Grand designs
Aircalin is infusing its fleet with cabin concepts inspired by the tropical islands it calls home. Sasha Wood discovers how
The future of food
Onboard caterers and suppliers are upping their sustainability efforts. Julie Baxter discovers more
Tech gets on track
Rail digitalisation offers huge potential for passenger growth – and supplier opportunities, says Roger Williams
Change makers
Westjet has broken the mould with a design hackathon to reimagine its new cabin style
All aboard
Passengers with special needs, need special attention. Roger Williams investigates whether our industry is doing enough
Indisposable disposables
As sustainability moves up the agenda, disposables are getting a bad press. Are their days numbered for inflight service?
Eco choices
Plastic is suddenly public enemy number one but replacing this material isn’t easy. Laura Gelder breaks down this hot topic
It’s all about me
As personalised nutrition becomes increasingly mainstream, Jo Austin explores the reinvention of Special Meals
The whole package
Suppliers are fast evolving the ‘packaging experience’ for buy-on-board products. Jessica Pook looks beyond the brand
Table manners
Designer ideas for tableware can bring a touch of beauty to onboard dining. Julie Baxter and Laura Gelder check some out
Getting personal
Suppliers offering greater onboard personalisation by focusing on passenger types, says Julie Baxter
Sustaining sustainability
Momentum is gathering towards greener choices. Julie Baxter checks out ideas and initiatives from onboard suppliers
Happy returns
Richard Williams asks three key tech players for their views on passenger data and ways to turn investment into revenue returns
Suites success
Textile suites have become a thing of beauty in many premium cabins, Julie Baxter goes undercover
Catering change
Catering trends are pushing tech solutions centre stage. Julie Baxter discovers how industry leaders are responding