Pullman’s catering legacy
U.S. entrepreneur George Pullman had a clear vision of onboard catering Roger Williams discovers more
Vital Signs
Is information overload now just stressing passengers out and damaging your retail chances, asks Roger Williams
Wear it well
Many airlines are refreshing their look, what does it take to design a uniform that both looks and feels good? Jessica Pook finds out
Outside comes in
The new Tahitian Dreamliner is a mirror image of its idyllic island home, writes Sasha Wood
The private jet set
Catering for private jets has its challenges but its growing popularity should give all airline caterers food for thought says Nik Loukas
Raising the bar
Drinkers are drawn towards the unique qualities of craft beer April Waterston investigates
Full of Beans
The coffee market is huge and increasingly demanding, suppliers are brewing up to meet the challenge, Jo Austin investigates
Making America Great
As the North American market becomes increasingly competitive, it’s time to tap into foodie trends, says Julie Baxter
Designing lofty ideals
Virgin Atlantic has reinvented its Business cabin with an innovative new loft space, Julie Baxter got a sneak preview
New wave
Retail buying habits are changing, driven by the ways we pay, communicate and interact – Roger Williams discovers how
Grand designs
Aircalin is infusing its fleet with cabin concepts inspired by the tropical islands it calls home. Sasha Wood discovers how
Sweet dreams
Roger Williams discovers how the UK’s Caledonian Sleeper is targeting business with a new rail sleeping experience
The last post
George Banks gathered a lifetime’s collection of aviation memorabilia. Here he looks back at the grand tradition of postcards.
Time for bed
Airline seats are designed for sitting but increasingly passengers head onboard looking for beds. Julie Baxter discovers how
Mix It Up
From sustainable cans to elegant boxes, cocktails are finding new ways to cater to the on-the-go market says Jessica Pook
The future of food
Onboard caterers and suppliers are upping their sustainability efforts. Julie Baxter discovers more
Tech gets on track
Rail digitalisation offers huge potential for passenger growth – and supplier opportunities, says Roger Williams
Cheesy does it
Consumer trends and dietary requirements are all driving new offerings onboard, says Jessica Pook
The kids are alright
Airlines that invest in their onboard kids offer boost brand loyalty. Jessica Pook embraces her inner child
Change makers
Westjet has broken the mould with a design hackathon to reimagine its new cabin style
All aboard
Passengers with special needs, need special attention. Roger Williams investigates whether our industry is doing enough
Indisposable disposables
As sustainability moves up the agenda, disposables are getting a bad press. Are their days numbered for inflight service?
Beer
Sales of low and non-alcoholic beer are skyrocketing, writes Andy Hoskins, but will the trend take-off onboard?
Eco choices
Plastic is suddenly public enemy number one but replacing this material isn’t easy. Laura Gelder breaks down this hot topic
It’s all about me
As personalised nutrition becomes increasingly mainstream, Jo Austin explores the reinvention of Special Meals
Shaking it up
Nothing says celebration and special occasion like sparkling wines and Champagnes. Julie Baxter finds out more
The whole package
Suppliers are fast evolving the ‘packaging experience’ for buy-on-board products. Jessica Pook looks beyond the brand
Bag it
George Banks won our 2016 Lifetime Achievement Award. Here he looks back at the premium gift offerings of the past.
Growing safely
Worldwide rail passenger growth is offering huge opportunities for caterers and onboard suppliers. Roger Williams discovers more
Table manners
Designer ideas for tableware can bring a touch of beauty to onboard dining. Julie Baxter and Laura Gelder check some out
Getting personal
Suppliers offering greater onboard personalisation by focusing on passenger types, says Julie Baxter
Sustaining sustainability
Momentum is gathering towards greener choices. Julie Baxter checks out ideas and initiatives from onboard suppliers
Happy returns
Richard Williams asks three key tech players for their views on passenger data and ways to turn investment into revenue returns
Suites success
Textile suites have become a thing of beauty in many premium cabins, Julie Baxter goes undercover
Allergic reaction
1.3 million Brits are gluten-free. Jo Austin discovers why onboard caterers must be allergy aware
Craft beers
Micro breweries and craft beer specialists are brewing a challenge to multi-nationals Laura Gelder discovers some of the hurdles
Trolleys in action
Julie Baxter explores the challenges and innovations of trolleys, the onboard workhorse whose role is changing fast.
Catering change
Catering trends are pushing tech solutions centre stage. Julie Baxter discovers how industry leaders are responding