June 20, 2024

Soaring service with Singapore

Journey: London to Singapore – Singapore Airlines – Economy

THE FLIGHT: SQ321 from London Heathrow Terminal 2 to Singapore Changi Airport onboard a Boeing 777-300 ER, departing 22:05 and arriving 19:00 local time next day.

PRE-BOARDING: I was travelling economy class and the queue at the Star Alliance bank of check-in desks in Terminal 2 was long which was a little frustrating when I had already self-checked in and tagged my bag. I had been given lounge access so once through security I embarked on the 15-minute walk to the comfort of the SilverKris Lounge. The Lounge offered wonderfully peaceful surroundings with comfortable seating areas including Business Class style seats so those in Business can acclimatise to the space they’ll have onboard. There was a fantastic selection of hot and cold food options on offer including Cha Siu Pork Noodles, Methi Chicken Curry, Asian Sweetcorn Soup, Cottage Pie, Vegetable Tawa Pulav plus a chicken ceasar wrap, cheese & plum tomato and tuna salsa verde & cucumber sandwiches. Plus carrot & lemon drizzle and lemon & ginger cakes. The bar provided a wide selection of juices, soft drinks, beers, spirits and cocktails.

THE SEAT: I had not paid extra to pre-select my seat and when free selection opened there were very few seats available and I ended up with 61G – the very last row of the passenger cabin. Luckily the seat next to me remained unoccupied giving me a little more comfort, and despite the position there was still sufficient room to recline. The seat functions all worked well including the entertainment system.

THE SERVICE: There were four members of crew in this rear economy section all of whom were very attentive throughout the flight. Nothing was too much trouble. Dinner was served not long after take-off and the curry option I choose was delicious, as was the ice cream dessert. The IFE offered a varied selection of viewing and my entertainment the crew came through the cabin regularly with water, fruit juice, snacks and fruit. Two hours prior to arrival we were served breakfast. I couldn’t fault the full English option.

THE VERDICT: I would highly recommend travelling with Singapore Airlines as my overall passenger experience was delightful.