June 19, 2024

Global Eagle releases ‘app-free’ entertainment across Southwest Airlines fleet

Global Eagle Entertainment is launching a series of improvements across Southwest Airlines’ Inflight Entertainment Portal, which will allow customers to stream inflight content directly to their smartphone, laptop or tablet without having to download an app before they board.

Hollywood movies and TV series protected under Digital Rights Management (DRM) can now be played on Southwest’s Inflight Entertainment Portal via selected iOS, Android or Windows operating systems on selected browsers. Global Eagle utilises the latest media encryption standard – Common Media Application Format (CMAF) – to reduce encoding requirements so that multiple DRM technologies can be used on a single video file.

“At Global Eagle, we are passionate about providing airlines and their customers with seamless access to inflight entertainment,” says Per Norén, president, Global Eagle. “This release enhances the customer experience, helping to drive engagement and consumption of onboard content and connectivity.”

As part of the series of updates, Global Eagle is introducing Cinemagraphs to the Southwest Inflight Entertainment Portal, displaying an animated movie poster to further engage customers.