Founded in 2010 by Richard Tuttle, RMT Global Partners has grown from a Dallas-based operation into a global presence, with offices now spanning from Dallas to Shanghai. This journey has been guided by a steadfast commitment to its core values: keeping focus on the customer, ensuring top-notch service, and delivering high-quality products.
By sticking to these principles, RMT has earned a reputation for excellence, enabling it to meet the unique demands of its global clients consistently. As it continues to expand, these values remain at the heart of what it does, allowing the company to meet and anticipate its clients’ needs in an ever-evolving market with innovation and sustainability efforts at the forefront.
Driving satisfaction
RMT’s key focus is delivering exceptional value and reliability to its travel industry partners. It provides high-quality, guaranteed products that meet the unique demands of the travel sector. From sourcing materials to ensuring seamless manufacturing processes, RMT is committed to making customer satisfaction a top priority so that its partners can be confident they are in good hands.
Highlights since 2010 include winning United Airlines Supplier of the Year in 2015, its introduction of Bagasse Dishware, a partnership with a major Textile manufacturer worldwide (which has positioned RMT as a key industry leader in blankets and more) and achieving a Gold rating from sustainability audit company, Ecovadis.
When COVID-19 hit, RMT knew it had to respond quickly to the surge in demand for sanitising wipes, especially as cleanliness became a top priority for its airline customers. Thanks to its established global supply chain, it was able to ramp up production and sourcing to ensure that its customers had a consistent supply of high-quality sanitising products. Wipes have since then become a core component of RMT’s product offering.
Looking forward
Over the next 10-20 years, RMT foresees an increase in the continuation in the sustainability and eco-friendly practices combined with technological advances. It is excited about the combination of the two as it continues to look for new ways to help airlines to reduce their carbon footprint.
