Cathay Pacific has launched Cathay Care, a new protocol that incorporates cleaning, protection and hygiene measures to ensure the safety of both employees and passengers, from check-in to landing.

To minimise contact upon arrival at the airport and guarantee social distancing, all passengers are now encouraged to check-in online. Hand sanitiser and protection screens have been introduced at check-in counters and all Cathay Pacific employees will now wear a mask and gloves. There are also marked lanes at check-in to help with social distancing.

The airline will carry out temperature checks on every passenger at the boarding gate and all passengers must wear a face covering during boarding and onboard the aircraft.

Disinfectants that claim to kill 99.99% of all viruses and bacteria are used to sterilise the cabin. In addition, all Cathay Pacific aircrafts have HEPA filters that filter 99.97% of the particles onboard such as viruses or bacteria, completely refreshing the cabin air every three minutes.

All the health and wellbeing measures are available at cathaypacific.com