Amazon Leo will provide connectivity for Delta Sync Wi-Fi and seatback experiences on Delta Airlines from 2028. The partnership will begin with installations on 500 aircraft.
The agreement expands on the existing collaboration between Amazon Web Services (AWS) and Delta.
Since 2020, Delta and AWS have successfully migrated nearly 600 of Delta’s applications to the cloud and accelerated the adoption of new technologies that empower Delta employees to deliver enhanced care and elevated service to customers throughout their journey.
Amazon Leo’s satellite technology will bring fast and personalised digital experiences onto Delta’s domestic and international flights. It will facilitate streaming movies and TV shows, listening to podcasts and audiobooks and staying connected with friends, family and colleagues.
The unmatched upload capacity of Amazon Leo will enable passengers to upload photos and videos in real time as well as to securely send presentations and business files.
Building on the existing work between Delta and AWS, the companies will partner to integrate AWS, Amazon Leo, other Amazon technologies and AI to enhance the passenger experience during journeys.
Ed Bastian, Chief Executive Officer of Delta Air Lines, said: “Delta’s future is global. This agreement gives us the fastest and most cost-effective technology available to better connect the world today, and it deepens our work with a global leader that shares our ambition to build what’s next — creating even stronger human connection for our people and our customers for years to come.”
“This agreement will fuel a durable partnership engine that can innovate at scale to keep customers coming back to Delta for years to come,” he added.
Andy Jassy, President and CEO of Amazon, said: “We’ve designed Leo to provide high-speed internet to the billions of people on Earth without reliable connectivity, and this agreement with Delta is a great example of the impact and scale of the technology — bringing even faster inflight Wi-Fi to tens of millions of passengers who fly Delta every year.”
“People increasingly want to stay connected wherever they are in the world and Leo’s speed and reliability is going to have a big impact for businesses, governments and consumers. It’s going to make the in-flight experience so much better and it’s going to change what’s possible while travelling,” continued Jassey.
