A new feature in United Airlines’ United mobile app now allows passengers to request their preferred seat and automatically get moved if one opens up.
United Airlines is making it easier for passengers to sit in their favourite seat type, even if their preferred seat isn’t available at the time of booking.
Passengers using the United mobile app can request their desired seat, despite their seat preference not being available while booking.
The app users can select where they would like to sit, including preferences for exit rows, bulkhead seats or those by windows or aisles.
They are automatically assigned and notified about the new seat assignment if the preferred choice becomes available.
Up to three million users interact with the United mobile app each day and United Airlines is continuing to bring useful features to it, becoming the first and only US airline to offer the seat preference feature.
