May 30, 2024

More award wins for Finnair

Following on from Finnair’s Gold Cabin Concept of the Year 2022 win in this year’s Onboard Hospitality Awards, the airline has won two accolades at this year’s APEX/IFSA Awards.

The Nordic carrier was awarded the accolade for Best Cabin Innovation, for its new long-haul cabin design, surpassing designs from competitors. 

Finnair was also hailed as a ‘Five Star’ airline in this year’s global ranking, in recognition of the airline’s consistent commitment to improving the customer experience.

This Five Star rating is individually certified by APEX, with over 1.2 million flights rated by passengers across over 600 airlines from around the world.

The wins contribute to a year of success for the airline, following its huge €200 investment in a new long-haul cabin experience for customers, which included launching Finnair’s brand-new Business Class, new Premium Class cabin and a refreshed Economy Class.

David Kondo, Finnair Head of Customer Experience and Product Design, said: “We are thrilled Finnair’s new long-haul cabins have been further recognised with this win from APEX.

“The feedback from our customers and the market for our new long-haul product has been overwhelmingly positive and we’d like to thank our supplier partners and dedicated staff who worked over the many years of development to make this experience a reality.”

Launched in February of this year, the cabins offer a brand-new Business Class featuring an eye-catching non-reclining seat with spacious fixed living space, as well as a plush new Premium Economy cabin and refreshed Economy Class.

Customers for all cabin classes board through a stylish new entry area and a refreshment bar, creating a striking first impression with its sleek Nordic design, as well as new service opportunities for Cabin Crew.

The new long-haul interiors are being rolled out across the fleet, and are currently being operated on select flights between London and Helsinki and on services from Finland to New York, Singapore, Tokyo, Phuket and Bangkok.