LNER will offer free period care products on its trains, as well as across all of its stations and offices.
Stickers informing passengers that environmentally friendly TOTM organic period products are available will be displayed in LNER passenger toilets both onboard and in First Class lounges.
Travellers can request TOTM period products directly from an LNER team member or order a ‘Package for a Friend’ through the train operator’s ‘Let’s Eat At Your Seat’ catering service using a QR code directly from their phone.
LNER colleagues will then discreetly deliver the product to the passenger at their seat.
The ‘Package for a Friend’ scheme was first introduced at London King’s Cross Station by LNER colleagues who recognised that everyone should have access to period care products when they needed them.
It has now been expanded to cover the operator’s full network of trains, managed stations and offices as part of ‘A Better Journey’, LNER’s commitment to embed equality and sustainability into everything it does.
Research commissioned by LNER into the accessibility of period products while travelling found that almost a quarter of those surveyed who needed period products either for themselves or someone else were unable to access any (22%).
Around half of those needing access to period products were travelling on public transport at the time (50%). Of those needing access while travelling, 57% were on a train.
Gill McKay, On Train Delivery Manager at LNER, said: “Passenger feedback, supported by research, highlighted the upset that can be experienced by not having access to period products.
“We believe everyone should be able to travel with confidence and in comfort and providing free, environmentally friendly products to anyone who needs them is just one way we can provide support, help the planet and break down barriers and stigma.”
