A new version of FlightPath3D’s Accessibility Map is now available. Building on two years of active use and customer feedback, the updated version adds three key features to improve usability and functionality for passengers with visual, hearing and motor impairments.
The initial version of Accessibility Map was built to standards set by Web Content Accessibility Guidelines (WCAG) 2.2 to ensure regulatory compliance while providing entertainment and information for passengers.
Engagement with the passengers closest to the system, including Delta Air Lines’ Advisory Board on Disability, enables FlightPath3D to extend Accessibility Map beyond those base standards and legal requirements. That direct feedback from users ensures that these updates address the needs of a range of passengers.
Additional configuration options give users more control over Accessibility Map features. A new button on the interface quickly brings passengers to a settings menu where they can easily adjust font size, colour inversion and other parts of the display to optimise the user experience.
Similarly, a new hand icon has been added to the user interface, helping to improve navigation throughout the map experience.
Passengers in accessibility mode now have access to trip narration through Luci, FlightPath3D’s AI-powered assistant. The information shared includes speed, altitude and remaining travel time.
Updates are streamlined to simplify the interface, limiting the types of messages shared to focus on the most relevant travel information and to limit sensory overload.
Creating a feedback loop with users means that FlightPath3D has been able to craft the future product roadmap for Accessibility Map.
Text-to-speech narration and availability via Cloud Map and other personal device-based access methods are in development. FlightPath3D anticipates these additional features will expand the addressable market for accessibility features, helping to deliver on the company’s commitment to providing a map for every passenger, regardless of ability, age or the device they use.
Duncan Jackson, President of FlightPath3D, commented: “Accessibility is not a one-time challenge. It requires vigilance and constant refinement to ensure we’re meeting the needs of all travellers. We’re excited to continue innovation in accessibility, addressing essential passenger concerns today while laying out a roadmap for additional future updates.”
