Luci Live adds an intelligent, interactive information engine to FlightPath3D’s moving inflight map. The interactive experience is being unveiled at Aircraft Interiors Expo (AIX) in Hamburg, Germany.
Luci Live adds a customisable, AI travel companion to the map, initiating conversations with passengers and connecting them to real-time flight details, destination content and booking services throughout the journey.
Already flying on more than 1,500 aircraft, Luci delivers more than 20 million contextual recommendations to passengers each month.
Luci Live extends that into a real-time, two-way conversation offering narration of the inflight journey.
It provides details about the journey, expected times of arrival (ETAs), landmarks below and arrival info, all without requiring passengers to ask.
Luci Live becomes a conversational user interface where every interaction controls the map.
Passengers zoom to a destination to check what’s near their hotel or book an attraction ticket, all through a single tap or natural-language prompt.
Real-time replies, powered by a global search and booking backend, extend the map from a display interface to an interactive experience.
In both the original and Live modes, Luci draws on a curated database of over 50 million records spanning points of interest, expert reviews, landmarks and local insights, prioritising airline-specific preferences such as loyalty or partner offers.
Handling natural-language queries, Luci integrates with FlightPath3D’s Destination Guide and Destination Stories datasets, making its recommendations rich, visual and locally relevant.
Luci means travellers no longer need to browse menus to find answers onboard.
The connected map experience continues the conversation with follow-up prompts. A passenger approaching their destination might check terminal and gate details, tap to see local weather or find the fastest route from the airport to the city, including rideshare pickup locations.
Passengers can plan their itinerary of sights, meals and events by chatting with Luci. As the system is online, it can deliver transaction fulfilment in the sky through real-time web APIs and live access to partner booking engines.
Passengers can also discover new destination opportunities from the airline, further personalising the experience and building brand loyalty, while creating a new channel for ancillary revenue.
Duncan Jackson, President of FlightPath3D, said: “We’re adding intelligence to the inflight journey. That takes three things: live flight data, a vast travel dataset and the map.”
“Context is what powers Luci and every response is an action in the map. It’s all about ask, view, book. Ask Luci what’s cool and you’ll zoom to your destination with suggestions from a local guide and offers to book discounted attractions,” he continued.
