Emirates’ inflight meal preordering service is now live across 92 of the airline’s routes worldwide. Emirates’ passengers are preordering more than 600 meals a day.
The new service allows passengers in Business class to preselect their main course between 14 days and 24 hours before their flight departs. This ensures that they get their preferred choice and helps to reduce food wastage.
Aboard the aircraft, the cabin crew will use Apple devices to view the preordered selection and serve the passenger their choice of dish.
So far, the most popular preorder dishes have been pan-fried beef tenderloin with thyme jus, roasted new potato wedges and steamed asparagus, the grilled beef tenderloin with creamy wild mushroom sauce, Kenya beans and potato gratin plus Suffolk roasted chicken with black garlic and potato fondant.
The most popular breakfast dish has proven to be Emirates’ cheddar cheese and chive omelette with creamy spinach, sauteed Portobello mushroom and roasted herbed tomato. Another Business class breakfast option is chocolate hazelnut pancakes with apricot compote and ricotta sour cream.
Moroccan-style Pacific cod served with coriander pesto, moghrabieh with saffron tomato salsa, broccoli and roasted pumpkin with cardamom is a lunch option. For dinner, the choices include pan-fried salmon trout with saffron cream, blanched green beans, braised beetroot and polenta with spring onions.
Ahead of their flight, passengers are invited to browse the onboard menu on Emirates.com or the Emirates app and choose from a selection of regionally inspired dishes with locally sourced ingredients.
The new meal preordering service comes in addition to the existing suite of AI-enabled customer preference tracking data and cabin crew reports onboard Emirates flights, which facilitate menu planning, optimal food loading and waste minimisation.
The preordering meal service is complemented by website check-in and app check-in, the option of digital boarding passes and itinerary management, access to digital inflight menus, easy sign-up to Skywards to immediately access free Wi-Fi messaging onboard, and ice inflight entertainment playlist curation in advance of a flight.
