A multi-year extension has been agreed to the partnership between Omnevo and Alpha Flight Services UAE.
Through the partnership, Omnevo provides Alpha Flight Services UAE’s onboard retail application POS, including digital pre-order distribution, digital crew meal application and back-office logistics platform. This enables the management of onboard retail inventory and crew meal processes across Air Arabia’s operations.
Working with its catering partner Alpha Flight Services UAE, the airline has been on a journey to modernise its onboard retail and catering operations through digitalisation.
Omnevo’s platform integrates systems across catering logistics, crew processes, inflight retail and pre-order services, replacing manual and paper-based workflows with a unified digital ecosystem.
The integrated solution helps streamline operational workflows between catering, logistics and onboard teams. It improves visibility and coordination while supporting consistent onboard service delivery.
This transformation has enabled improved operational visibility across the supply chain, more efficient onboard inventory management and new opportunities to drive ancillary revenue while enhancing the passenger experience.
Peter Coelho, interim Chief Executive Officer at Omnevo, commented: “We are delighted to continue our partnership with Alpha Flight Services UAE. By combining our crew meal application with our back-office logistics platform, we connect operational processes from catering to onboard service. This enables greater efficiency for airline teams while supporting a reliable and consistent experience for crew and passengers.”
Mark Whelan, Managing Director at Alpha Flight Services UAE, commented: “As Omnevo’s launch airline catering partner, we are pleased to continue our successful relationship.”
“Omnevo’s technology plays an important role in connecting catering logistics with onboard service delivery, giving our teams greater operational visibility, efficiency and analytics. As our operations continue to grow, having integrated digital tools like this helps ensure we can scale services while maintaining the reliability and quality standards our airline partners expect,” continued Whelan.
