Bamboo Airways is partnering with Yates and Partners to help push to carrier to rank among the top airlines of the world.
Since its arrival in 2017, Bamboo’s ambition has been to bring the world to Vietnam and to bring Vietnam to the world. Now ambitious plans will aim to transform its operations to make it a world class carrier in every way, but particularly in the key areas of service, safety and sustainability.
“Bamboo Airways has always been about more than just a flight, but today they become the Wings of Vietnam – aspiring to deliver a five-star world class experience at every moment of the journey. The people of Vietnam and their guests deserve the best, and that is what Bamboo Airways will deliver,” said Keith Yates, partnership chair at Yates and Partners.
Bamboo Airways director general, Eric Thang said “Our people are the rising stars of service and hospitality. They will bring the gracious soul of Vietnam to the world”.
Yates said Bamboo Airways has the core values and mind-set to take on the world’s best airlines.
“Yates and Partners has played a key role in the rise of many of the world’s leading airlines. In Bamboo Airways, we see the fundamental values of a world-class carrier in the making: their ambition and energy, their sense of national pride, and their dedication to service. This is why they’ve achieved so much in a short time.
“For more than a year aviation has been dealing with a grim reality. Bamboo Airways will be a torch bearer leading international travel out of the dark times.”
In addition to creating a world class experience for every Bamboo guest, the airline, in collaboration with Yates and Partners, is transforming its environmental impact through a revolutionary approach to managing single use plastics and other materials and adopting new service and logistical practices to diminish risks to health and safety.