Travel F&B specialist SSP Group has joined forces with technology platform Servy to rollout a contactless order and pay solution across eight countries.
Servy’s Order@ solution is a platform which allows guests to order and pay for purchases quickly and directly through their personal digital device, enabling quicker service and reduced touchpoints. Guests can now open a tab and order at their leisure, simply scanning and paying when they are ready to leave.
The roll out of the Order@ network of bars and restaurants in airports and stations will also help SSP gain greater insights into customer purchasing habits which the team will use to enhance the customer experience.
Mark Smith, chief information and digital officer, at SSP said: “We and Servy both share the belief that technology should enhance service and not replace it. Our customers expect great service, and Order@ means that providing this will be even easier, safer, and more efficient. Across our business, we are looking at the ways we can further improve our operations by using cutting edge technology and this is just one of the many ways we are using it to make a visit to one of our bars and restaurants even better.”
SSP operates in 36 countries around the world and has a portfolio of more than 550 international, national and local brands.