Newrest has renewed of its partnership with SNCF for onboard and on-ground rail catering services on TGV Inoui, Intercités Inoui and Alléo trains, for at least the next three years.
Olivier Sadran, co-chairman and founder of Newrest, says: “We are proud to have won this tender and happy to continue the partnership that has linked us to the SNCF for the last 8 years. Newrest has demonstrated its agility and the quality of its know-how to improve the consumer experience on board trains while optimising costs. Alongside the SNCF teams, we have developed a strategy for optimising onboard catering operations to better meet passengers’ expectations.
“This strategy to modernise the customer experience is global, as it concerns both the digitalisation of processes and tools and the reduction of the environmental impact of this service, which is popular with more than 100 million passengers every year. ”
SNCF and Newrest Wagons-Lits France have been working together since 2013. They offer SNCF train users a simplified ordering solution with in-seat orders and click&collect options and a diverse menu choice. They are working with established brands and starred chefs to enrich the passengers experience.