December 8, 2022

Delta unveils consumer innovation

Delta CEO Ed Bastian announced several technology innovations rolling out this year and beyond at CES 2020. These innovations include transformation of the Fly Delta app, PARALLEL REALITY display screens, captivating entertainment options, full-body wearable exoskeletons and an AI machine learning operations platform.

In partnership with Misapplied Sciences, Delta will pilot the first-ever PARALLEL REALITY display experience, allowing many customers traversing the airport to see personalised content on a single screen simultaneously – and in their preferred language.

Delta is also partnering with Sarcos Robotics to test the world’s first full-body, self-powered and untethered wearable exoskeleton, Guardian XO, which is designed to enhance strength and endurance while reducing the risk of injury.

In the air, Delta’s in-house startup Delta Flight Products will test new IFE features allowing customers to take more control over their inflight experience, while emphasising gender parity. Furthermore, as part of its efforts to seek diversity and promote inclusion, Delta will partner with the Society of Women Engineers and Girls Who Code to increase gender representation in tech roles at the airline and in the STEM workforce.

In addition, Delta is investing in efforts that reverse the effects of deforestation in countries such as Kenya and Uganda to make all its flights to and from CES 2020 carbon neutral. The airline will also invest in verified projects to offset the carbon footprint of air travel associated with Global Citizen’s Global Goal Live: The Possible Dream campaign.

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