Carnival Cruise Line and Orbisk have launched a cutting-edge AI-powered Action Centre onboard Carnival Firenze, marking a milestone in cruise ship kitchen intelligence.
Using an advanced AI engine to analyse kitchen trends and instantly generate tailored action suggestions, the data tools help chefs optimise service and enhance operational precision on the ship.
Targeted insights allow chefs to calibrate prep on the move, stay aligned with real-time demand and drive consistent execution at scale.
The AI platform has been purpose-built to deliver reliable data at sea, overcoming the movement and constraints of a shipboard kitchen.
In the six months since launch, the collaboration, combined with other decisive onboard measures, has helped culinary teams align prep to per-person demand 17% more accurately, accelerating decision-making across thousands of daily meals.
Orbisk’s fully automated system acts as a command centre for the kitchen, using advanced image recognition to capture what’s prepared and served, with no manual input required.
Chefs and managers get instantly actionable insights through a personalised dashboard, making it easier to plan production, fine-tune inventory control and run a smooth kitchen.
Bringing reliable kitchen data to a moving vessel posed a new challenge for Orbisk.
Traditional scales couldn’t deliver stable readings at sea, so Orbisk developed a motion-resistant AI model that estimates weight with pinpoint accuracy, eliminating the need for a scale.
Damir Mrsic, Assistant Vice President of Food Operations at Carnival Cruise Line said: “Our teams are constantly looking for ways to perform better and elevate the guest experience. Working with Orbisk has given us a new layer of kitchen intelligence that supports even smarter prep, better coordination and less operational waste. It’s another way we continue to advance our corporate-wide Less Left Over strategy to reduce food waste by 50% by 2030.”
“Delivering stable data on a moving ship was a massive technical leap,” said Richard Beks, Co-Founder and CCO of Orbisk. “This partnership fast-tracked our innovation roadmap and proved how data can empower teams to make fast, confident decisions on the floor.”
The partnership reflects a pivotal step in Carnival Cruise Line’s broader journey to elevate operational standards through innovation.
By embedding data-driven insights into daily routines, teams are now equipped to focus on what matters most: delivering exceptional service with confidence, control and speed.
