Butlers for service

Foodcase innovators have developed a way to ease back catering with ambient options designed for minimal touchpoints, reports Julie Baxter

Spirits away in the UK

Alcohol-free spirits are the British drinks sector’s latest success story, with sales up 30% year-on-year

Spotlight on ice cream

Latest research shows a growing trend towards vegan ice cream worldwide, accounting for seven per cent of new ice cream launches in the last year

Travel Mojo

The UNWTO has become the latest organisation to step up its efforts to restart travel with a video to inspire people to get packing…

COVID-19 updates

We take a look at how the COVID-19 pandemic is impacting our industry.

Impact predictions

Fast Future, FTE and APEX have launched the second instalment of their Air Transport 2035 survey series

Bounce back

Wellbeing consultants, Jarrett Green and Rebecca Simon Green, show how riding the COVID-19 stress could bring positives…

Brand stand

Piers Zangana, director at Susa Comms public relations specialist explains what you do now will impact the chances of your success…

State aid

Sophie Bertin is helping states and individual companies better understand how to use and deploy state aid to overcome COVID-19

Impact predictions

Airlines, airports and aviation stakeholders are emphasising safety and trust building as central to their recovery strategies

Food for thought

Research highlights hygiene and food and beverage as priorities among anxious travellers

Expert insights

Julie Baxter, shares an overview of the panel insights gleaned from a Fast Future moderated webinar debate

Rail catering after COVID

Roger Williams examines the effects of COVID-19 on railways and rail caterers and asks what will the future hold for both?

From Russia with love

AK-Service is pioneering new projects in Augmented Reality (AR) and sustainability from its fast-developing factory in Russia

Pillow talk

Airline textile experts John Horsfall has launched an extensive pillow-menu, designed to create comfort in every cabin

Double Dutch

Joyce and Raissa de Haas are the young twin sister co-founders of UK premium drinks brand Double Dutch

Unexpected hope

Headphones specialist QuietOn reports an unexpected hope for suppliers through online shops while airlines are grounded

First class service

Plane Talking Products is designing, manufacturing and supplying some of its most elegant ceramics

Sustainable innovation

The new WK Thomas team is committing to sustainable innovation

mySkypro Portal

Skypro has launched what is describes as a revolutionary technology for uniform procurement and stock management

Be Kind, Do Good

Do Good Labs is on a mission to do good and spread kindness through the medium of snacking

Unilever steps up

Unilever has upped its focus on the airline market with the appointment of Lucy Stowell

COVID-19 support

The Hayward Partnership are working to support airlines and suppliers across all elements of their operations

Artistic endeavours

Galileo Watermark is celebrating a new collaboration with Turkish Airlines

ONEgate, ONEplanet

Gategroup is upping its sustainability initiatives and has launched a ONEgate, ONEplanet programme

Eco future

Sustainability in action: Sola Netherlands commits to an eco future with innovative ideas and plastic alternatives

Popping with style

Popcorn fanatics Joe & Seph’s are taking onboard snacking to a new level with a range of airline specific products

Designer style

Travel Designer’s team is drawing on its experience to forge new innovations onboard. Julie Baxter looks closer

COVID-19: act now

Rob Britton became head of advertising at American Airlines 3 weeks after 9/11. Julie Baxter asks him advice about COVID-19

Hungry for halal

Up and coming baby food brand, ‘for aisha’, is making it increasingly easy for airlines to provide healthy halal options for kids onboard

Reinvent regional flying

Private jet operator JetSuite has rebranded as JSX. Julie Baxter finds out about its plans to grow as a U.S. regional airline

Drink garnishes

Freeze Dried Fruits has developed a range of light-weight drink garnishes that helps airlines waste management. says Jessica Pook

Make an impact

New F&B brands need courage to make it in hospitality. Here Craig Sams, co-founder of Gusto Organic, shares his tips

Offer a perfect tea

When it comes to serving tea to cruise passengers, it’s important to offer quality as well as quantity. Jessica Pook finds out more

Keep it kosher

Virgin Atlantic used its new Heathrow-Tel Aviv service as the excuse to bring a taste of Israel onboard Steve Hartridge discovers more

A world of flavours

Fred. Olsen Cruise Lines’ 880-guest Boudicca is in the midst of an epic 168-night ‘Grand Voyage’. Jo Austin talks to chef, Dirk Helsig

Austrian hospitality

Roger Williams and 30 International Rail Catering Group members experience the services of Austrian rail operator OBB

Bigging it up in Australia

dnata Catering has extended its reach right across Australia. Nik Loukas gets the inside story with ceo Australia, Hiranjan Aloysius

Find your niche

Gulf Air is rolling out its new boutique airline concept which challenges First class standards. Julie Baxter discovers more

Step up the experience

Airlines have to constantly enhance the onboard experience Julie Baxter learns how Royal Brunei Airlines has upped its service

Innovating in Vietnam

Vietnam has a new inflight catering business now operational in Ho Chi Minh City. Julie Baxter discovers more

Infinite service

YATES+ has unveiled a new InfiniteLives closed loop system for airlines, focused on a service designed for waste reduction

Sitting comfortably?

Physical therapy brand Myodetox is now offering new ways to keep passengers comfortable inflight, says Julie Baxter

Take back control

Anne De Hauw, of In Air Travel believes airlines need to re-evaluate the take-make-dispose model Julie Baxter asks how

Charging for wifi

Travellers are increasingly willing to pay for wifi on flights, says BBC Global News head of research Dr. Hamish McPharlin

A 360 approach

The design team at deSter is spearheading a circular economy for aviation food packaging and equipment. Jo Austin discovers more

Creative comforts

Purpose-designed inflight bedding with recycling credentials through a new collaboration between WESSCO and Vanema

Be a sustainable supplier

Suppliers looking to tick the right boxes on sustainability need to make sure they have the credentials, says Roger Williams

Next-gen ambiants

Do Food has developed a new range of light-weight, ambiant meals to transform airline waste challenge Julie Baxter discovers more

How to cut waste with tech

Airbus is evolving cabin tech to provide digital catering and service solutions that could help cut waste

Access all areas

United Airlines is winning plaudits for its onboard accessibility initiatives. Learn more from Corinne Streichert

Infusing style

Yuichi Ishihara, from tangerine, and Akira Mitsumasu, from JAL, share their CX collaboration

IRCG’s greener vision

International Rail Catering Group’s chairman, Roger Williams, introduces a new cohort of onboard service trailblazers

100 years of BA

This August, British Airways marked its centenary. George Banks, who served the company for 33 years, looks back

Ads that fly

Barcelona-based Immfly launched a specialist media division earlier this year. Laura Gelder looks at why, and what it can do for airlines

Closed-loop recycling

With the world moving towards a more circular economy, April Waterston finds out how Global-C is tackling with it

How to rethink U.S service

Following Alaska Airlines’ merger with Virgin America Julie Baxter discovers how the SPIRIANT team helped reinvent its service

A human touch

This year marks the 10th anniversary of amenities specialist FORMIA Julie Baxter discovers more

How to ensure satisfaction

Experience guru Keith Yates has worked with a host of top-ranked airlines and high-end hotels. Julie Baxter discovers more

Snack Innovators

Joe & Seph’s, purveyors of award-winning gourmet popcorn, talk about premium products discover more

All change?

U.S. airlines are sharpening their focus. Julie Baxter asks Paul Platamone, outgoing IFSA president, how suppliers can keep up

Cater a new region

dnata Catering is moving in on the North American market. Robin Padgett, senior divisional vp, tells Julie Baxter how

U.S. rail review

The U.S. rail sector is now being shaken up by high-speed services and new operators like Virgin. Roger Williams discovers more

Socially awkward

Julie Baxter asks PR expert, Piers Zangana, why our industry has been so slow to get involved in social media

Showtime inflight

Live-streaming has the power to add value to entertainment systems. Jessica Pook learns more from Viasat

A Brit of alright

As retail partner to British Airways, Tourvest has been helping the carrier link up with great British brands

How to keep food secure

Inflight security is one of the biggest issues of our time and not just for passengers. Julie Baxter discovers more

How to lighten up

Onboard caterers are looking for tableware alternatives. Cutlery specialist, Sola, tells Julie Baxter it has the solution

Bare necessities

New airline catering brand, Bare Food Travels, is making free-from foods fun and flavoursome with destination-focused recipes

Customising Economy

Premium cabins get the glamour and much glory but now Etihad Airways is turning on the charm in Economy, says Julie Baxter

Net gains

Net Promoter Scores (NPS) bring great pride or huge disappointment in our sector. Julie Baxter discovers how

Thinking holistically

From eco-burgers to clean label foods, Marfo tells Julie Baxter how it has transformed itself

Food stories

Now it’s entering a new era of innovative food concepts and collaborations for onboard. Julie Baxter gets a preview

Invigorate your brand

Thinking of refreshing your brand? Julie Baxter discovers how textiles supplier John Horsfall is invigorating its brand.

Smart shopping inflight

Earlier this year ATPCO acquired Routehappy and with it a rich bank of content for airline shopping. Ben Coren discovers more

Create a circular economy

gategroup’s deSter is stepping up its focus on sustainable design with ambitious goals for the future. Julie Baxter discovers more

Tech that cares

Panasonic Avionics has developed a Wellness programme as part of its NEXT platform. Richard Williams reports


Portuguese plastics manufacturer Gispol has reinvented itself in the tableware market. Laura Gelder discovers why and how

Sweating the small stuff

RMT Global Partners is fast broadening its reach beyond the U.S. Richard Tuttle explains how and why it is going for growth