The role of passenger comfort and wellbeing in shaping inflight service and food and beverage offerings will be among the wide-ranging topics discussed by panel members at the co-located Onboard Hospitality Forum-Asia and APEX FTE Asia Expo on November 11 and 12 in Singapore.
The role of collaborations in innovating and enhancing onboard products and services is another of the panel discussions that will be held on the free-to-attend Expo Stage at the Sands Expo and Convention Centre.
In parallel, a paid-for Premium Conference will also be taking place. The sessions on the two stages will include panel discussions and presentations.
Stuart Forster, Technology and Retail Editor at Onboard Hospitality, added: “We’re lining up fantastic speakers who can supply cutting-edge industry insights. We’re looking to build on the positive feedback we’ve received about the past couple of Onboard Hospitality Forum-Asia events and take this year’s event to the next level. I’m looking forward to returning to Singapore and to meeting suppliers active in the APAC region.”
Craig McQuinn, Exhibition Director of Onboard Hospitality Forum-Asia, said: “It’s not too late for suppliers to sign up and attend the 2025 event. Some booth space is still available and the programme for this year’s event looks better than ever.”
Ryan Ghee, Chief Operating Officer at Future Travel Experience, said: “We’re excited about returning to Singapore this November for our 15th anniversary event in Asia. The free-to-attend APEX FTE Asia Expo and the co-located Onboard Hospitality Forum-Asia will bring together innovators from across the APAC region and beyond – including full-service, low-cost and regional airlines, as well as a wide variety of other industry stakeholders.
“They will have opportunities to learn from one another, share expertise, preview the latest products and explore the trends that will reshape the aviation industry in the months and years to come. Hearing directly from the most forward-thinking airlines and their partners will provide a unique insight into their strategies, plans and visions, and help to shine a light on what the future holds for our industry.”
The provisional schedules for the Expo Stage and Premium Conference are as follows:
Expo Stage on Tuesday, November 11
10:30-11:00 – Opening Keynote
11:00-11:50 – Ancillary Revenue and Retailing Innovation: Creating new revenue opportunities at every step of the passenger journey
12:10-13:00 – Innovation Showcase: CX, commercial and operational innovation
13:00-13:45 – Tech and Innovation Briefing: Airport Technology and Pre-Travel
13:30-14:30 – Improving efficiency and creating more seamless experiences through technology and digital advancements
14:45-15:15 – FTE Communities Briefing on FTE booth
15:00-16:00 – Better Together: The power of industry collaborations to innovate and raise the bar
16:30-17:30 – Innovative approaches to minimising the impact of disruption on passengers and the business
17:45-18:15 – FTE APAC Pioneer Awards 2025 Ceremony
Expo Stage on Wednesday, November 12
10:00-11:00 – FTE Baggage Innovation Summit: What are the latest trends and technologies that are redefining baggage handling
11:00-11:30 – Tech and Innovation Briefing – Baggage Handling
11:30-12:30 – IFEC Innovation: Taking inflight entertainment and connectivity to new heights – opportunities and challenges
12:30-13:00 – Tech and Innovation Briefing – IFEC
13:00-13:45 – Passenger Experience: How a sharper focus on passenger comfort and wellbeing is shaping inflight service and F&B
14:00-14:45 – Startup Pitch Session
15:00-16:00 – The APEX Best Awards Ceremony
Premium Conference on Tuesday, November 11
09:30-10:30 – Opening Keynote Panel: Leadership strategies to maximise capacity, operational efficiency, customer experiences, revenues, workforce and be ready for change in the Asia-Pacific region and beyond
11:30-12:30 – The AI and Digital Transformation Summit: how airports, airlines and their partners are tapping into the full potential of AI and digital transformation
13:45-14:45 – Inflight Innovation: how will the latest IFEC, cabin design and service developments redefine the onboard experience?
15:15-16:15 – Embracing collaboration and commercial innovation to create new revenue and business opportunities
16:30-17:30 – Innovative airport expansion efforts that will deliver memorable travel experiences and enhanced operations
Premium Conference on Wednesday, November 12
09.00-09.30 – Day 2 Opening Keynote – Changi Terminal 5: shaping the future of airport innovation with automation and seamless connectivity
09:30-10:30 – The End-to-End Customer Experience Summit: creating truly unique, memorable and differentiated experiences for all types of guests
10:30-11:00 – CEO Keynote Interview
11:30-12:30 – Making autonomous airport operations a reality – inspiration from the first movers
13:30-14:30 – Closing Keynote Panel: Understanding the trends and factors that will impact customer journeys and future expansion strategies of airports and airlines
15:00-16:00– The APEX Best Awards Ceremony
Learn more about the 2025 Forum-Asia and how to register interest in attending via the link below:
