July 25, 2024

All Nippon Airways crew to use Ditto

Ditto, the creator of the Edge Sync Platform that enables apps to synchronise data in real-time without internet connectivity, announced today that All Nippon Airways (ANA) will be using its platform to support cabin crew on all ANA’s international flights. The functionality will be utilsed from early summer onwards.

ANA is integrating Ditto software into the onboard digital applications flight attendants use for managing the plane, collaborating and providing onboard hospitality and services to passengers. The apps run on handheld devices and smartphones and will continue to work when offline, further improving onboard service and operational efficiency.

Lost connectivity can mean lost revenues for airlines. ANA dramatically reduces that risk because Ditto’s software technology dynamically uses multiple connection methods such as Bluetooth, P2P Wi-Fi and LAN within the cabin to synchronise important passenger and flight information in real-time between devices.

When internet connectivity is poor or lost, devices with the same app automatically find each other, connect and synchronise databases about passengers’ preferences, payments, real-time safety information, inventory and much more.

“We first piloted a project with Ditto that explored how its technology could support our flight crews,” said Keiichi Ueda, Vice President – Digital Transformation and Innovation of ANA.

“That initial work clearly demonstrated the potential for Ditto’s technology to maintain digital collaborative applications even when offline, and has led us to select Ditto as our digital communications platform for all our international flight services,” he added.

Adam Fish, CEO and Co-Founder of Ditto, noted that digitising how crews manage their flights promises huge benefits for passengers and airlines. Ditto was founded in 2018 and is headquartered in San Francisco, California.

“We’re delighted to be helping ANA realize its digital service ambitions and assuring an onboard travel experience that exceeds customer expectations on its flights,” commented Fish.

ana.co.jp ; ditto.live