February 24, 2024

Alaska updates inflight offer

Alaska Airlines has announced a new $8 flat rate for Wi-Fi service on its mainline aircraft with satellite-enabled connectivity onboard, as well as a variety of new meal selections.

The upgraded, high-speed Wi-Fi is provided in partnership with Intelsat. It claims the service provides a more enjoyable guest experience with better reliability, faster connections and a lower cost, stating its web portal now loads 50% faster than before, and connection speeds are 20 times faster than the previous Wi-Fi system.

Alaska has also introduced upgrades to its food service. This includes an expansion of its pre-order programme, allowing passengers to order their meals from two weeks before their flight and up to 20 hours prior to departure. Preorder options include hot meal options in First Class, to a Signature Fruit and Cheese platter.

A new spring menu in First Class features more than 30 healthy, fresh and local dishes, such as Lemongrass Chicken with Ginger Fried Rice and Basil Chicken Sausage Breakfast Bowl.

Among the refreshed selections in the main cabin are Evergreen’s ‘Moroccan & Rollin’ Salad,’ a Ginger Garlic Beef Wrap and a Charcuterie Protein Platter.  

“We’re always seeking new ways to add options to our inflight experience and provide remarkable care for our guests, especially as we see more people returning to travel this year,” said Sangita Woerner, senior vice president of marketing and guest experience for Alaska Airlines. “Our flat rate satellite Wi-Fi and expanded entertainment selections are additions our guests will love. Coupled with our high-quality food and beverage offerings, served with our award-winning customer service on board, we’re able to provide what our guests expect from us – only the best.”