Concept launched: July 2019, with updates in 2025
Elements: Catering / Comfort / Technology / Design
Air Europa first launched its Boeing 787-9 Business Class concept in July 2019. Five years later, the airline has now received its final aircraft with the configuration. In this time, it has continued to upgrade the passenger experience, including a key update to its inflight entertainment (IFE) graphical user interface (GUI), completed in December 2025.
The concept represents a step forward for the airline. Frequent passengers experience a clear upgrade: moving from older configurations to a modern design that feels like stepping into a new level of travel.
Design
The new Business Class cabin promotes comfort and privacy compared to the previous configuration. It has moved from a 2-2-2 configuration to a 1-2-1 cabin, aligning with leading global airlines. Seats offer direct aisle access and exceptional space: 165cm (65”) between seats and 50cm (20”) wide, ensuring privacy and freedom of movement. Each seat is designed for functionality and comfort, featuring a personal reading light, power outlets and USB ports for device charging, and an individual entertainment system with a high-quality screen and a wide selection of content. The table includes an easy-slide mechanism with ergonomic adjustment, complemented by a foldable armrest that adds versatility and extra comfort.
Catering
The Business Class gastronomic experience is crafted to captivate passenger senses and transform every meal into an unforgettable moment. Air Europa’s menus blend creativity, premium quality and sustainability to deliver healthy, eco-friendly dishes that invite passengers to explore new flavours. Furthermore, one of the menus is designed and created by Spain’s most Michelin-starred chef, Martín Berasategui.
Each meal is served on elegant tableware embossed with the Air Europa seal. The journey of taste is enhanced by an exquisite selection of wines and cava from the most prestigious vineyards. Sophisticated reds, crisp whites, vibrant rosés, and the sparkling finesse of cava perfectly complement every dish.
Furthermore, thanks to a partnership with Nespresso, passengers are invited to savour an intense espresso that awakens the senses, or a smooth lungo that invites pure relaxation. An exclusive capsule selection captures the essence of the finest coffee beans, turning every sip into a truly memorable moment.
This catering concept goes beyond nourishment – it creates a complete sensory experience where quality, innovation and hospitality unite.
Comfort
Air Europa’s Business Class amenity kit combines an elegant design with environmental responsibility. It features a modern case made from recycled materials, equipped with high-quality skincare products and thoughtful comforts for passenger wellbeing. The durable, reusable case can be repurposed as a stylish accessory. Inside, passengers will find a facial moisturiser, body lotion and lip balm from a brand renowned for its clean formulas and commitment to sustainability – reflecting Air Europa’s dedication to passenger wellness and environmental care.
The kit also includes soft-knit socks, an eye mask, earplugs and a shoe bag, along with essential items with a natural touch, such as a bamboo toothbrush and comb. Kraft paper packaging for dental and earplug sets helps reduce single-use plastics.
For added comfort, the seat converts into a fully flat bed, complemented by a topper, warm duvet and pillow – creating the ideal setting for restorative rest.
Technology
In Air Europa’s ongoing commitment to improving the passenger experience, it has launched a new and improved eX3 GUI for its IFE system. This upgrade marks a significant step forward in optimising the IFE, ensuring smoother and more intuitive navigation.
Improvements include optimised navigation, improved content organisation, a unified design with intuitive design principles, touchscreen optimisation, enhanced notifications, harmonious advertising integration and a modern, user-friendly style.
