May 22, 2024

Air Canada maps out passenger interaction

Air Canada is helping passengers visualise its routes with the launch of  a WhereWeFly interactive route map from Flightpath3D.

The map has been deployed on the airline’s Panasonic seatback IFE and Thales Wireless Portal and provides passengers with a searchable directory of all Air Canada’s routes and destinations, as well as the map.

Passengers can plan their next trip right inside the inflight entertainment map as all Air Canada hubs are instantly showcased with at-a-glance flight details for browsing dates and specific flights in a calendar view. Exact flight times and aircraft details are included.

“Air Canada’s routes and network are one of its most valuable, yet complicated assets,” says Duncan Jackson, president of FlightPath3D. “We’re delighted to have created a ground-breaking new way to present destination and flight options to improve passenger loyalty and drive demand.” 

Air Canada’s Norman Haughton, Director, Inflight Digital Entertainment, WiFi, Media Sales and Analytics added: “It’s a beautifully organized inflight experience where passengers can instantly visualize our routes and flight schedule.”