April 15, 2024

Air Canada and Intelsat announce agreement

An agreement has been reached for Intelsat to provide connectivity systems for nearly 100 additional aircraft across Air Canada’s fleet. It will include the use of Intelsat’s new multi-orbit electronically steered array (ESA) antenna for aircraft in the airline’s regional jet fleet.

Intelsat operates one of the world’s largest integrated satellite and terrestrial networks and is a provider of inflight connectivity (IFC).

“The efforts and the commitment of Intelsat’s team and their service partners made the difference for us. We’re confident Intelsat provides proven technology, an extensible platform and network, and the right vision for the future of in-flight connectivity,” said Mark Nasr, Air Canada’s Executive Vice President, Marketing and Digital, and President of Aeroplan.

“Through our Bell partnership, equipment installation schedule, and strong conviction around the importance of in-flight connectivity, we seek to offer our customers the best and most consistently available offering in the industry,” continued Nasr.

“Intelsat has been delivering reliable in-flight connectivity to Air Canada and its passengers for 14 years,” said Dave Bijur, Senior Vice President Commercial for Intelsat Commercial Aviation. “Air Canada’s leadership will continue for decades to come thanks to this investment in 2Ku connectivity for the 737 MAX fleet and the decision to install Intelsat’s innovative multi-orbit service across their regional jet operation.”

Inflight internet

Intelsat currently operates inflight internet on 240 Air Canada, Rouge and Air Canada Express aircraft. The new programme includes IFC installations on three types of Air Canada aircraft.

The airline’s 40 Boeing 737 MAX aircraft will be equipped with Intelsat’s 2Ku IFC system. The 55 Embraer 175 and Mitsubishi CRJ-900 aircraft, flown by Air Canada’s Jazz regional partner and currently installed with Intelsat’s air-to-ground system, will be upgraded with Intelsat’s new ESA antenna starting in 2024.

Air Canada’s flag carrier and its regional partner Jazz together operate over 300 aircraft and offer more Wi-Fi-equipped flights than any other airline in Canada. Air Canada aims to offer its customers the fastest and most consistently available internet connectivity in the industry, throughout its global network. 

Intelsat’s 2Ku solution is regarded as an industry leader due to its combination of a low-profile, fuselage-mounted antenna and its reliable on-wing performance. The smaller aircraft in Air Canada’s regional jet fleet will benefit from Intelsat’s new ESA which is less than three inches tall and interoperates on both Intelsat’s family of geostationary satellites and on OneWeb’s constellation of Low Earth Orbit (LEO) satellites.

This strategy enables Air Canada to deliver the highest quality inflight internet experience available to airlines, wherever it flies. 

intelsat.com / aircanada.com