Senior Consultant at Oliver Wyman
Sandra has over 25 years of experience in the airline industry with her most recent role as Senior VP Customers at United Airlines, responsible for the carrier’s customer experience. Her passion is about empowering employees to take excellent care of customers.
Former regional catering manager with Emirates and catering manager concept development responsible for Emirates lounges. 33 years with British Caledonian Airways and British Airways. Author of Gourmet and Glamour in the Sky– covering a history of airline catering.
Ariane Van Mancius
Now New Next Food & Packaging Consultancy
Ariane has worked for Helios, deSter and Supplair (gategroup) and has dealt with more than 150+ airlines worldwide. Her passion lies in translating trends into concrete product offerings. Based in Amsterdam.
Simon has worked in the onboard industry for over 25 years at some of the world’s leading airlines. Most recently he was vp catering at Qatar Airways for two years as they introduced the new QSuites and regained the Skytrax Airline of the Year Award 2017.
Be in the spotlight
Editor in chief, Wanderlust
Founder and editor in chief of the UK’s leading consumer travel title, Lyn received an Outstanding Contribution Award in the British Travel Press Awards and is ranked one of the ‘Top 60 Most Influential Women in Travel in the Last 60 Years’. Based in the UK.
MD – Honour Consulting
Previously head of design management at British Airways, Mike became a partner of Honour Branding in 2006 and founded the aviation design and innovation offshoot – Honour Consulting. He works with airlines and was design lead on the ‘Remarkable’ onboard product and experience for Etihad. Based in London.
MD – The Hayward Partnership
Lance is the MD and founder of The Hayward Partnership providing management consultancy and interim management services to the travel catering and retail sector. With over 30 years’ of industry experience his focus is helping small, medium and large organisations to succeed. Based in London.
Chef and author
An award-winning author of over 40 books on Italian food and a well-known celebrity chef. Valentina works with eminent food experts, scientists and medics on a Food Values initiative which began in Vatican City. She is committed to supporting professional women in the world of food, beverage and hospitality and mentors young women in these sectors. Based in the UK.
Chef HappyK Solutions
Chef happy K is a high-profile, international celebrity chef whose company is one of the leading service providers to the airline industry. Founder and ceo of APOT.Asia. Based in Australia.
Mike spent over 19 years with gategroup and today advises on business/product development and strategic programmes as well as providing coaching. He has portfolios and projects in the travel, hospitality, food and lifestyle sectors.
A restaurateur and culinary consultant, Marc runs gluten-free restaurant group, Niche, in London and owns a special meals manufacturing business. He has worked in the onboard sector for many years advising the likes of Alpha LSG.
Supplements Editor, The Sunday Times
Karen travels extensively to write about holiday destinations and overseas real estate worldwide for one of the UK’s leading national newspapers. Based in London.
Nik runs the highly-popular consumer airline food site inflightfeed.com and writes for consumer and industry media outlets on airline food trends. He also offers consultation services to airline catering companies.
Ms Trinh Diem Vy
One of Vietnam’s most recognised restauranteurs and chefs. Truly impassioned by food, her Hoi An restaurants and Cooking School, are famous both in Vietnam and abroad. Based in Hoi An.
Chairman & ceo, YATES+Partners
An expert in design and service, with some 30 years of extraordinary involvement in service and product development for aviation, Keith has overseen extensive projects for many leading hotels and airlines. Based in Bangkok.
Owner and founder of Go Traveling digital travel magazine. One of the most downloaded free travel magazines in Europe. Worked with the travel industry for more than 15 years. Based in Denmark.
Andy is Editor of London-based The Business Travel Magazine. He has nearly 15 years’ experience in travel journalism and specialises in the hotel and aviation sectors.He has several awards including Travel Trade Journalist of the Year and Business Travel Editor of the Year.
Roy was founder and head of Pourshins until its sale to gategroup in 2007. He was on the IFSA board for nine years; was chairman of the Mercury Award Committee. He received the IFSA Lifetime Achievement Award for services to the onboard services industry. Based in the UK.
Be in the spotlight
Pat has been National Geographic Traveller (UK)‘s editor since it launched in 2010 and has overseen the brand’s growth into digital platforms, events and awards. Based in London.